• Metropolitan YMCA Singapore
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Best Price Guarantee Terms & Conditions

The Metropolitan Y will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " The Metropolitan Y Website" are the websites owned or operated by or on behalf of The Metropolitan Y bearing the logo and branding of The Metropolitan Y.

In the unlikely event that a lower price at The Metropolitan Y is made available on a non-The Metropolitan Y website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), The Metropolitan Y will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a The Metropolitan Y Website, and at least 24 hours before the standard check-in time at The Metropolitan Y.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by The Metropolitan Y if it is incomplete or concerns a non-The Metropolitan Y website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to [email protected] We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for The Metropolitan Y, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • The Metropolitan Y will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same The Metropolitan Y.
    • The Metropolitan Y will convert any Competing Price offered in a different currency than the price made available through the The Metropolitan Y Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by The Metropolitan Y when honoring a lower price.
    • The Metropolitan Y may deny claims where the difference between the Competing Price and the price on the The Metropolitan Y Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a The Metropolitan Y Website, and The Metropolitan Y is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-The Metropolitan Y website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by The Metropolitan Y and must make a reservation in the manner communicated by The Metropolitan Y within 24 hours from receipt of the communication or local check-in time at The Metropolitan Y Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the The Metropolitan Y Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond The Metropolitan Y\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • The Metropolitan Y has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. The Metropolitan Y reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • The Metropolitan Y may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion The Metropolitan Y determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at The Metropolitan Y Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of The Metropolitan Y.
  • Void where prohibited by law. The Metropolitan Y reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.



Metropolitan YMCA Singapore
60 Stevens Road
Singapore 257854

Metropolitan YMCA Residences
58 Stevens Road
Singapore 257871

Directions from Changi Airport:

If you are driving,

  • From Changi Airport, take the Pan Island Expressway (PIE) heading towards Tuas
  • Go straight for about half an hour, until you reach Exit 19 into Stevens Road
  • Turn in and after driving past 2 traffic lights, you should be able to locate Metropolitan YMCA on your left

If you are taking public transport,

  • Board at Changi Airport Station
  • Transfer at Expo Station by following the signs to access the Downtown Line
  • Alight at Stevens Station
  • Take a 6-minute walk along Stevens Road to Metropolitan YMCA or hop on to bus 105/132/190/972 from Stevens Court Bus Stop and alight at the next bus stop

The following bus services are available in the area:

Bus Stop A

  • 105 to Far East Plaza, Holland Rd
  • 132 to Far East Plaza (walk over to Grand Hyatt Hotel and get on the SAEx Shuttle bus to Singapore Zoo,
  • Singapore Night Safari, River Safari & Jurong Bird Park, two timings daily), Tanglin Rd
  • 190 to Orchard Rd, CBD, Dhoby Ghaut, Chinatown
  • 972 to Orchard Rd, Dhoby Ghaut

Bus Stop B

  • 105 to Toa Payoh the heartland of Singapore
  • 132 to Ang Mo Kio and transfer bus 138 to Singapore Zoo
  • 190 to Choa Chu Kang
  • 972 to Bukit Panjang

Bus Stop C

  • To West Area:48, 66, 67, 151, 153, 154, 156, 170, 170A, 171, 186

Bus Stop D

  • 48 to Little India, Marine Parade, East Coast
  • 66 to Little India, Bedok Reservoir
  • 67 to Newton Circus, Little India
  • 170 to Newton Circus, Little India
  • 171 to Newton Circus, Far East Plaza, Marina Bay
  • 700 to Newton Circus, Far East Plaza, Bayfront, CBD
  • 700A to Newton Circus, Far East Plaza, Dhoby Ghaut, Suntec Convention Centre, Esplanade, Somerset
  • 960 to Newton Circus, Little India, Bugis

Bus Stop E

  • To West Area:48, 66, 67, 170, 170A, 171, 700, 700A, 960

Complimentary shuttle bus services are also available, with drop-offs at Scotts Road (Orchard Road area), Singapore’s first UNESCO World Heritage Site – Botanic Gardens and Stevens Station.



Fun &
Walking Bus Taxi
Orchard Shopping District 1.9 km 15 mins 5 mins
Marina Bay Sands 7.3km 25 mins 15 mins
Singapore Flyer 5.8km 30 mins 10 mins
Universal Studios 8.5km 45 mins 15 mins
S.E.A. Aquarium 10km 40 mins 20 mins
Merlion Park 5.6km 20 mins 10 mins
Bugis Heritage District 4.6km 20 mins 10 mins
City Hall Shopping District 4.6 km 20 mins 10 mins
– Raffles City
– CityLink Mall (Singapore’s first underground mall)
– Marina Square Shopping Centre
– Suntec City
Clarke Quay 5.1km (riverside quay with bars & restaurants) 20 mins 10 mins
Vivocity 7.5km (largest shopping mall in Singapore) 25 mins 15 mins
KidZania 9.9km 55 mins 20 mins
Singapore Discovery Centre 21.6km 70 mins 25 mins
Wild Wild Wet 21.8km 60 mins 25 mins
Little India 3.5km (Singapore’s Indian Ethnic Neighbourhood)) 20 mins 10 mins
Kampong Glam & Arab Street 4.6km (Singapore’s Malay Ethnic Neighbourhood) 25 mins 10 mins
Chinatown 5.3km (Singapore’s Chinese Ethnic Neighbourhood) 25 mins 10 mins
Geylang Serai 11km (Singapore’s Malay Ethnic Neighbourhood) 35 mins 20 mins
Esplanade – Theatres by the Bay 5.3km 25 mins 10 mins
National Museum 4.1km 15 mins 10 mins
National Gallery 5.4km 25 mins 10 mins
Asian Civilisations Museum 5.9km 20 mins 10 mins
Singapore Art Museum 4.1km 20 mins 10 mins
Peranakan Museum 5km 20 mins 10 mins
Singapore Philatelic Museum 4.8km 20 mins 10 mins
Civilian War Memorial 5.4km 15 mins 10 mins
Singapore Botanic Gardens 1.1km 15 mins 25 mins 5 mins
Gardens by the Bay 7.5km 40 mins 15 mins
Istana Park 3.5km (landmark of Singapore’s Presidential Residence) 15 mins 10 mins
Rail Corridor 16km 40 mins 20 mins
Sentosa Island 10km 75 mins 20 mins
Bukit Timah Nature Reserve 10.8km 45 mins 20 mins
Singapore Zoo / Night Safari / River Safari 17.5 km 45 mins 25 mins
Jurong Bird Park 20km 85 mins 20 mins
Sungei Buloh Wetland Reserve 23km 100 mins 25 mins
Fort Canning Park 4km 20 mins 15 mins
MacRitchie Nature Trail 4.6km 15 mins 10 mins
East Coast Park 8.2km 80 mins 15 mins
Metropolis 6.6km 40 mins 15 mins
Suntec Singapore International Convention & Exhibition Centre 5km 25 mins 10 mins
Raffles Place 5.7km 25 mins 10 mins
Biopolis / Fusionopolis 6.5km 35 mins 15 mins

* Kindly note that the time taken to reach each destination is based on estimation and may vary depending on traffic conditions.